Request for a copy of a medical imaging examination

For security reasons, access is blocked after ten unsuccessful identification attempts. Your account must therefore be unblocked.

You can contact  support.imagerie@hopitauxschuman.lu .

Please note: for security reasons, it is technically impossible to unlock your account repeatedly.

On the calendar selection bar, click on the year at the top.

The interface will automatically change to a year selection mode. By selecting the year, the interface will automatically change to a representation of the months. Once you have selected the correct month, you will automatically be taken to the window allowing you to enter the day.

Summary:

• Enter the PIN code
• Enter the date of birth in the correct format, using the separator “-” (no “/”, ‘_’ or “.”)
• You can use the calendar to avoid errors

This can happen for two reasons:

• Exams become available within 24 hours to 3 days after this document is issued.
• If you access the platform more than three months after the exam, the access code may have expired. In this case, you must request a new code (see point d).

Alternatively, you can view your exam via your Shared Medical Record (DSP).

You can contact  : support.imagerie@hopitauxschuman.lu

Go to the radiology reception desk at Zithaklinik or Kirchberg Hospital to request a new code (you will receive it immediately).

For QR code requests by email, you must include (for confidentiality reasons):

• Patient’s national ID number
• A copy of the patient’s ID card
• Date and list of the exams to be included on the QR code

The anim.lu platform (part of the national imaging archive) does not contain medical reports. These are available in your DSP (Shared Medical Record) on the eSanté platform, which also provides permanent access to your imaging data.

You may also contact the radiology department where your exam was performed:

Kirchberg Hospital:

• +352 2862 5688
• radio.hk@hopitauxschuman.lu

Zithaklinik:

• +352 20600 200
• contact.assrad@radiologie.lu

Note: Exams performed before your DSP activation (after July 2021) may not be automatically included.

To request their addition, email support.imagerie@hopitauxschuman.lu

All relevant information is available on the eSanté portal.

Go to the « Patients » section and click the red « Connexion » button to log in.

For help, contact the eSanté helpdesk: (+352) 27 12 50 18 33.

Yes, absolutely.

In the viewer interface, look for an icon with three dots. Click it and select Export DICOM.

1. List of exams linked to the QR Code, available for viewing and/or downloading
2. If necessary, download the exam displayed

Once downloaded, you must unzip the file

At the top right of the browser, open the compressed file XXXX.zip.

Right-click, then “extract all”

• On Windows, a viewer is included in the download.
• On Mac OSX, we recommend installing HOROS.

The unzipped file contains the DICOM images and a DICOM viewer. This file can be opened on a PC or copied to a USB stick. (For sending by email, it is preferable to send the XXXX.zip file, which is smaller, and which the recipient will need to unzip).

• Pictures DICOM (Radiological image format)
• Viewer DICOM (Allows you to view your images (DICOM format) directly on your computer)

List of exams linked to the QR Code, available for viewing and/or downloading.

Each code is linked to a specific exam created by the radiology technician. Access to multiple exams is technically possible but requires a specific request, following the same procedure as for requesting a new access code.

You can use your device’s camera or webcam.

• On Apple computers, download from the App Store free app « QR Journal ».

• On Windows , download from Microsoft Store the free app « QR code Scanner ».

Or free app  « CamScanner »

• Alternatively, scan the QR code with your smartphone and email the link to yourself or your doctor for access on a computer.